Terms of Service

Effective date: January 1, 2025

1. Company Information

ClerityHub
Address: 10 Bayfront Avenue, Singapore 018956
Business ID: S3871462A
Phone: +6580181800

2. Scope of Offerings

2.1. Professional Services

Our professional services include preparation of accounting reports and related advisory work.

2.2. Digital Information Products

We offer downloadable guides, templates, and reports in digital format.

2.3. Physical Goods

We may provide printed reports, stationery, and related materials.

3. Fees and Payment

Fees for each offering are displayed on the Site. Payment is processed via our authorized processor. All fees are stated in local currency and are due upon submission of an order.

4. Refund Policy

ClerityHub is committed to client satisfaction. The following terms apply:

4.1. Professional Services
Clients may request a refund within 14 days of the invoice date if no substantial work has commenced. To initiate a refund, please contact our support team via our contact form. Approved refunds will be credited to the original method of payment within 10 business days. Clients may opt to reschedule scheduled engagements up to 48 hours before the agreed start date without extra charge.

4.2. Digital Information Products
All digital materials are available for immediate download upon purchase. Due to the nature of digital content, no refunds are offered once the download link has been accessed. This policy ensures immediate delivery and maintains content integrity.

4.3. Physical Goods
If a delivered item is defective, ClerityHub will provide a product refund upon verification of the defect. Clients must notify us via our contact form within 30 days of delivery. Approved refunds will be issued to the original payment method within 10 business days after we receive confirmation of the defect. Clients are responsible for packaging and logical shipment of the item to our address unless otherwise arranged.

5. Changes to Terms

We may update these terms at any time. We will post the revised version on the Site with an updated effective date. Continued use of our offerings after changes constitutes acceptance.

6. Contact

If you have any questions, please reach out via our contact form.